FAQ

Short answers about booking, online payments, and who can use Timekind.Me.

Online payment

Speech session · 16 Sep

LKR 2,750.00

Confirmed

Most questions are about paying and the stamp.

How do I book a session?: Create an end-user account, choose a service and an open slot, and pay online at checkout. The booking is confirmed when payment succeeds.
How do payments work?: Timekind.Me accepts online payments. Pay by card at checkout. You will see a paid, confirmed stamp on the booking when the charge goes through.
What happens if I cancel?: If you cancel at least as many hours ahead as the policy window, there is no cancellation fee. Inside that window, a fee is calculated from the amount payable and the policy cancellation percentage. Started slots cannot be cancelled.
Can I get a discount?: Bookings use the policy default discount unless Super Admin has set a personal override on your account. You cannot set this yourself. Discounts are applied before you pay.
How do providers and centres join?: Sign up as a Service Provider or Center Admin. Super Admin reviews the application. Providers can work independently or join a centre.
Is there a mobile app?: The Google Play and App Store apps are on the way. Use the Coming soon badges to open the placeholder page, or continue on the web today.